Hi, need a hand with something?

Frequently Asked Questions

How do I receive my order?

You can choose to either have your order shipped to you, or alternatively you can choose to collect it at one of our Tutor Training Days.

I'm a little unsure about sizing...

No worries! Most of our products are unisex sized, so they tend to run large. If you receive your order and wish to swap sizes, we're happy to do so provided the item has not been worn or washed.

Isn't TLG a non-profit? Why do you have a store?

You're right, TLG is a non-profit. All profits from Store sales go directly back to funding our WA eMentor program and our national Rural Program.


I have an issue/question that isn't listed here.

We'd love to hear from you! Please email the Finance Manager, Holly Nilan at